Case Studies

HR Shared Services Center Build-Out

1 minute read

The Client

Food and beverage packaging manufacturer

The Challenge

Two global manufacturing companies were completing a merger and going through the IPO process. This brought to light many organizational silos, especially relating to the employee experience.

Plant and office locations were handling their own HR-related functions and there was a significant absence of employee resources and streamlined processes for the company’s 11,000 employees.

The Solution

Catena Solutions deployed a team of consultants to build and launch a new Shared Services Center of Excellence to provide high-touch, efficient service to employees at the company.

The Center of Excellence became a centralized resource for the organization for functions relating to:

  • Total rewards
  • Benefits and leave
  • Payroll
  • Onboarding
  • Employee relations
  • Recruiting and talent management
  • Training and learning services
  • Reporting and analytics
  • HRIS

The Benefit

The new HR Center of Excellence:

  • Broke down company silos
  • Reduced service duplication
  • Standardized employee processes
  • Integrated service functions
  • Improved efficiencies through centralization and automation
  • Reduced administrative tasks
  • Reduced costs and increased economies of scale
  • Enabled continuous improvement efforts
  • Helped the company maintain strong internal controls
  • Provided timely, accurate, and relevant information to stakeholders
  • Delivered expert business partnerships across the organization

Facing any similar challenges? Contact us to discuss how Catena Solutions can help.

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