Case Studies

SAP S/4HANA Implementation

1 minute read

The Client

A large retail pharmacy chain

The Challenge

One of the largest retail pharmacy chains planned to implement SAP S/4HANA at its U.S. locations. However, a lack of documentation and ineffective inventory recognition processes were standing in the way.

The Solution

Our team took a phased approach to prepare the client for the upgrade.

Phase One: We brought in a team of auditors to document the existing order to cash (O2C) and procure to pay (P2P) processes.

Phase Two: Our team of consultants needed to validate accounting data on the client’s parallel systems. While validating the data, the team identified that the processes by which the stores were recognizing inventory were ineffective.

Phase Three: The inventory recognition issue needed to be fixed before the system implementation could move forward. To remedy this, our team of consultants optimized inventory recognition processes at the store level so point of sale (POS) journal entries matched inventory levels.

With incompatible processes and inventory systems fixed, the company was now ready to upgrade. Our team of consultants stayed with the client through the full implementation, business continuance, and go-live from the client’s legacy system to SAP S/4HANA.

The Benefit

The results were fully automated O2C and P2P processes in a successful SAP S/4HANA ERP system implementation.

Additional benefits to the client included:

  • Simplified manual processes
  • Improved visibility into real-time inventory and accounting data
  • Savings on overhead costs of item sales
  • Reduced headcount

At the time, this project was also the largest POS implementation ever completed.

Facing any similar challenges? Contact us to discuss how Catena Solutions can help.

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